CitrusMail - Business risks from email - reputation
Business risks from email
The CitrusMail solution
How CitrusMail works
Internet and server failures
Internet and internal mail server failures can often lead to your email being unavailable for several days. This can have a catastrophic effect on your business operations and reputation with sales lost and bills unpaid as customers and suppliers are unable to contact you.
The Achilles' heel of many mail filtering systems is their false positive rate - that is the proportion of clean messages that are falsely classified as Spam or Virus. The impact of such false classifications on your business cannot be overestimated.
Disputes can often arise over whether email has been sent or received. Many
email filtering systems, such as those provided by ISPs or client based
software, often do not make any record of rejected messages leading to a
potentially damaging loss of trust.